How to prepare yourself for this difficult conversation with your challenging client
Hey Clinicians, so you thought that you could work with this client. But little did you know, that their trauma runs deep and everything you say or do, irritates them. You know that they’re not your right fit client. You’re more effective and things flow better with the right fit clients. So now you’re feeling trapped with what to do with this client.
These situations can bring so much anxiety and the pressure to figure things out quick. How do you start this conversation, if you decide to refer your client out? Or do you decide to continue to work with this client and how?
With the right support you can find a way to navigate this without feeling trapped. I created scripts, that helped me build my confidence and stay calm. It also gave me practice, with how to approach challenging clients, so I could have this uncomfortable conversation.
Here’s are 3 tips to prepare yourself for this conversation with your client:
Keep a positive and open mindset
Visualize staying calm during the session
Remind yourself that your client is in your best interest
So the next time you need to have this conversation with your challenging client, you can prepare yourself with the above tips. This will help your anxiety, as you decide whether to keep or refer your client. If you need more support on this, feel free to contact me.